Privacy policy

Last updated: [November 2025]

At Cowboychido, your privacy matters. When you shop with us, sign up for updates, or interact with our website, you trust us with your personal information. 

This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights you have regarding your information.

By using our website, you agree to the terms described in this policy.

1. Information We Collect

We collect information to improve your shopping experience, process your orders, and communicate with you. The types of information we collect include:

A. Personal Information You Provide

When you interact with our store, you may provide:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Account login details (if you create an account)
  • Messages or details you send through forms or support emails

B. Information Collected Automatically

When you browse our site, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages you visit
  • Time spent on pages
  • Referring website or URL
  • Cookies and tracking data (explained below)

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Remember what’s in your cart
  • Improve website performance
  • Understand browsing behavior
  • Serve personalized product recommendations
  • Provide smoother checkout experiences

You may disable cookies through your browser, but certain features may not function fully.

2. How We Use Your Information

We use your information strictly for business purposes, including:

A. Processing Orders

  • Fulfilling and shipping your purchases
  • Processing payments
  • Sending order updates and confirmations

B. Customer Support

  • Responding to questions or concerns
  • Managing returns, refunds, and warranty cases

C. Website Improvement

  • Enhancing product pages, navigation, and functionality
  • Monitoring website traffic and performance

D. Marketing & Communication

  • Sending promotional emails (only if you opt in)
  • Notifying you about restocks of items you’re interested in
  • Sharing updates about new arrivals or specials

You may unsubscribe from promotional emails at any time.

E. Legal & Security Purposes

  • Preventing fraud
  • Complying with legal requirements
  • Protecting our website and customers

3. How Your Information Is Shared

We do not sell your personal data. However, we share information with trusted third parties that help us run our business smoothly.

These include:

A. Service Providers

  • Shopify (our e-commerce platform)
  • Payment processors such as card networks, Apple Pay, and Samsung Pay
  • Shipping carriers like USPS, UPS, and FedEx
  • Email providers used for order confirmations and newsletters

These partners access information only as needed to perform their service.

B. Legal Requirements

We may disclose information if required by:

  • Law
  • Court orders
  • Government or law enforcement requests

C. Business Transfers

If Cowboy Chido undergoes a merger or asset sale, your information may transfer with the business. You will be notified if that happens.

4. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request the deletion of your data
  • Opt out of marketing communications
  • Request a copy of the data we hold

To exercise these rights, email us at: tmfashioninc@gmail.com 

We may require verification to protect your privacy.

5. Data Retention

We keep your information for as long as needed to:

  • Fulfill orders
  • Provide customer service
  • Meet legal and accounting requirements

If you request deletion, we will remove or anonymize your data unless legally required to keep it.

6. Payment Security

We do not store full credit card details on our servers.
All payments are processed through secure, PCI-compliant platforms such as:

  • Shopify Payments
  • Apple Pay
  • Samsung Pay

These platforms use encryption to protect your payment information.

7. Protecting Your Information

We take steps to safeguard your data, including:

  • Secure servers
  • Encrypted connections (HTTPS)
  • Restricted access to personal information
  • Monitoring for suspicious activity

No system is 100% secure, but we follow industry-standard protections.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors. If you believe a child has submitted information, contact us, and we will remove it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage reading their privacy policies before sharing information.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect:

  • Changes in our practices
  • Legal requirements
  • Website improvements

Updates will be posted on this page, and the "Last updated" date will be revised.

11. Contact Us

If you have questions about this Privacy Policy or your data, you can reach us at:

Cowboychido

Address: 2178 McDaniels Bridge Ct SW Lilburn GA 30047

Email: tmfashioninc@gmail.com 

We are here to help and ensure your experience with Cowboy Chido is safe and trustworthy.